Customer Reviews

What a pleasure doing business with you!!! Your staff did an excellent job from start to finish. They were on time, very professional, and made sure that I understood exactly what the installation process involved...I would rate the quality of the service provided and the knowledge of the staff as excellent. I'm a very happy customer!!!

Pat D.

He was very thorough, completed the job and cleaned up! He did a great job.

Robert W.

Very impressed with the customer focus and customer service provided by Brian.

Jim R.

Totally awesome!

Felix

Personable, clean, great guys, excellent company to work with!

Barry H.

Will certainly use you on my next project. I would highly recommend your company.

Ken K.

Good, thorough plumber - Kind and considerate

Ron D.

Rich and Eddie kicked a**!

Richard S.

Nick was an amazing, wonderful and an all- around spectacular tech! He left a very clean work area. He was skilled, knowledgeable, professional, humorous, neat and respectful.

Bob & Nancy R.

Mark and (Mike) worked like dogs to get my unit restored and deserve a raise!

Sally E.

Pro-Tec Plumbing and their employees are responsive, respectful and professional. I highly recommend them for any of your plumbing needs.

DLD Builders

Brian did a great job both with the job of removal of old toilet and install of the new toilet.

Pete & Pam N.

Ryan was terrific. I wish I had employees that were half as dedicated and concerned as Ryan. Very, very impressive.

Ted W.

Pro-Tec Plumbing was great. They are very professional, helpful and quick to respond. I am very pleased with the work they have done and they even went so far to talk to the water company on our behalf. Joe worked hard on a hot Florida day digging a ditch for the pipes and did a great job. He was neat and clean. We finally found our plumber.

Ralph F.

Danny worked hard and solved the problen in short order. He was also a very cheerful person. We couldn't ask for more!

Fred H.

Everything was wonderful from the minute I phoned in for my appointment to the efficient service Danny provided with fair pricing. I highly recommend Pro-Tec Plumbing to anyone with plumbing needs.

Debra D.

Joe was awesome. He fixed not only my faucet, but without asking repaired a toilet where the chain kept coming undone and fixed the flow valve. I would recommend him and Pro-Tec Plumbing anytime! I will be using these folks again!

Lisa M.

The service was prompt. Danny was courteous, efficient & helpful. I would call him back again.

Marion L.

Superb. Very knowledgeable, helpful and very pleasant. It was a pleasure to have him in our home.

John S.

My husband called early this afternoon and at 4 o'clock Joe W. arrived. Since it was raining, he took off his shoes on the front porch so he wouldn't track water into the house. He took care of our plumbing problem within 30 minutes and left the area as clean as he found it. He was professional and proficient. We will definitely use this company again if the need arises.

Kathleen B.

The Pro-Tec Plumbing appointment was made with ease. Joe W. called to let us know he was on his way to confirm time of arrival. Joe fixed the plumbing issue at a reasonable price. He was thorough and professional!

Holly R. & Loretta C.

Pro-Tec Plumbing is an excellent company. They will go beyond the call of duty to resolve any plumbing problem. There staff is courteous.

Physicians Regional

My experience with Pro-Tec Plumbing was a pleasant experience. They had someone to my house within 24 hours. Joe.W was informative and gave me several options. He was not quick to break into a wall and run up a bill. I would recommend him as well as the company. My issue is not resolved at this moment but he has given me peace of mind.

Elaine D.

The staff is very kind and helpful. The technicians are experts!

Alexis W.

From the moment we called to resolve our problem, Pro-Tec Plumbing was dependable. Dave called to inform us that parts had been received, Malisa called to let us what time the plumber would be here, and work was performed in the usual good manner. Thanks Pro-Tec Plumbing!

Rita K.

Pro-Tec Plumbing arrived as planned. Gary R was courteous and friendly. He changed a kitchen faucet and bath tub cartridge in an hour. I would recommend Pro-Tec and Gary R to friends.

Louie M.

This is not the first time I have had Pro-Tec at my house, and they always do a nice job. Gary gave me a heads-up call that he was early and wondered if he could start ahead of the scheduled time, which was fine with me. He was very friendly, made suggestions on what he would do and why, which I appreciated his input. He waited to shut off the water for a short period of time until I no longer needed it, very accomodating. He did the work he was hired to do in a professional manner. I was very pleased all around with the job he did.

Barbara F.

Great service

Nancy L.

We were very impressed with how quickly Nick arrived with us - and how quickly he sorted out the problem. Many thanks!

Richard A.

Cyle was a great technician. He arrived on time and was particular in the toilet installation. Pro-Tec is very fortunate to have him as an employee. I even recommended him to my neighbor.

Ray J.

Having lived in Naples, FL for approximately 4 years, I had had plumbing work completed at my residence by many plumbing companies. Today, was the first time I had a fabulous experience. My technician was Mr Ryan K...he was personable, service oriented, experienced, and exemplified technical soundness and knowledge. He explained to me the total scope of work and services he provided in an easy to understand manner. To anyone seeking plumbing services...I would highly Pro-Tec Plumbing and I would definitely request Mr Ryan K as your technician. Thank you for a great job...well done!

Robert C.

I recommend using Pro-Tech. I've engaged the company's services twice. Both times - on time and on budget. For this call, Gary was a calm professional in dealing with a prior owner's much maligned plumbing hack job. Gary figured it out and got things back into working order. Pro-Tech is who I recommend for plumbing when asked.

John B.

Pro Tec did a great job. Our hot water heater sprung a leak over the weekend. We called on Monday. They were here by Wednesday. They replaced the hot water heater quickly and efficiently. Joe was polite and left the area clean when he was finished. Great business to work with.

Eric L.

Ryan was extremely neat and knowledgeable. Worked both efficiently and with enthusiasm. Very forthcoming with answers to my questions and an asset to his company. Will request him in the future.

Bill W.

Joe called just before he arrived. Very professional and diagnosed the problem with our hot water heater. Made the adjustments and we are very satisfied. Will definitely use this company again.

Brent S.

Joe W., showed up in the time frame scheduled, was courteous and professional. He replaced the valve in a timely fashion and left our premise clean and with hot water in the shower.

Karl E.

Gary was here early, diligent in his work, professional and all looks good. He installed 2 toilets, and repaired a sink drain. We have not used any of the appliances, but believe all is good since looks good. Very clean in his work and careful too.

Ted N.

Have just had two toilets replaced by Joe W., of Pro-Tech Plumbing. He was on time, efficient, tidy and polite. On first visit for repairs he was very helpful in explaining the problems and pointing out the difference between rebuild and replace. He was willing to talk to my son on the phone and explain the situation to him as well. Office called yesterday to tell me tech would be here between 8 and 9:30 this morning and he arrived at 8:10 and was finished before 11 am. Would/will recommend both Joe and the company to any and all of my friends.

Ruth R.

Gary R., at Pro-Tec Plumbing did a wonderful job for us.

Karen C.

Ryan K., did an excellent job. Very professional and clean work. Thank You.

Scott R.

Joe W., was careful bringing equipment into our house, took off shoes, put a thick mat down to protect floors. Thanks Joe. Pro-Tec Plumbing is my plumber now!!!!

Lynn B.

Ryan K., arrived right on schedule and accomplished the task (install garbage disposal) quickly and cleanly. Price was as quoted over the phone and was very fair for a professional plumber's work. Ryan took the time to give us some hints to keep our new disposal working for a long time.

David B.

Ryan had a great attitude and handled every detail. He explained everything about the hot water tank. Also found another minor leak outside the home. We will continue to use Pro Tec Plumbing.

Steve H.

Ryan K arrived on time, was informative and respectful. Explained his recommendations clearly.

Jon H.

Having lived in Naples, FL for approximately 4 years, I had plumbing work completed at my residence by many plumbing companies. Today, was the first time I had a fabulous experience. My technician was Mr Ryan K...he was personable, service oriented, experienced, and exemplified technical soundness and knowledge. He explained to me the total scope of work and services he provided in an easy to understand manner. To anyone seeking plumbing services...I would highly Pro-Tec Plumbing.

Robert F.

Had leak issue that several others tried to diagnose - they all failed. Ryan spent the better part of an hour doing a very thorough analysis and discovered the problem. He didn't have the parts on his truck to correct the problem on the spot but will be back within 24 hours to finish the job. Conducted himself in a very polite and professional manner. Very pleased with his service.

Bob J.

Joe called just before he arrived. Very professional and diagnosed the problem with our hot water heater. Made the adjustments and we are very satisfied. Will definitely use this company again.

Brent S.

Very good with the customers took care of all the situations made them very happy.

PORT ROYAL HOMEWATCH

Ryan was outstanding in assessing and resolving our issue. Based on his professionalism and great service, we signed up for the maintenance program and purchased several replacement fixtures. Pro-Tec Plumbing will be our first call for service and we will request Ryan.

Ray B.

Excellent service and very knowledgeable. Extremely friendly and courteous to myself and my wife. Cleaned up after he was finished. I have recommended Pro-Tec to my neighbor.

Dan C.

Our hot water heater had a small leak. We called on Monday and got an appointment for the following Wednesday. Joe came on time and left a clean work area. He was polite and competent. He took off his shoes and we told him that wasn't necessary. We were happy with all dealings with Pro Tec Plumbing.

Peter H.

Ryan was extremely neat and knowledgeable. Worked both efficiently and with enthusiasm. Very forthcoming with answers to my questions and an asset to his company. Will request him in the future.

Bill W.

We have used Pro-Tec Plumbing for many years, and always receive great service. Our service was provided by Ryan, who arrived promptly. He completed the repair quickly and thoroughly explained what needed to be done. Both my husband and I are very happy with the job done!

Julie G.

Very efficient and friendly person!!! The job was done with no stress on our part which was great!!

Autumn J.

Joe W. arrived early and did an excellent job with my plumbing project. I highly recommend Joe.

Lee V.

We were so happy with the courteous and detailed work that was done by Chris A. He explained everything that was done and gave his opinion of what was wrong and how to make it right. Appreciated how he handled everything.

Jan W.

I have known Gary R. for a long time, he is the penultimate repair person. Not only is he knowledgeable, he is dependable, thorough and meticulous in whatever plumbing jobs he takes on.
Pro-Tec is fortunate to have such a fine gentleman in it's employ.

Sue G.

Joe W. was an outstanding plumber who replaced my 40 gallon short boy water heater. He was very efficient from start to finish including cleaning up after he finished. He kept me informed on what he was doing and answered all my questions. I have used Pro-Tec Plumbing in the past and will continue to work with this company. 5 stars for Joe W.

Joe B.

Great, fast and thorough!

Ken H.

Chris A. is a knowledgeable and trustworthy professional who repaired my plumbing issues to my satisfaction. I am so fortunate to have come across such a competent individual who knows his plumbing. If any future issues occur, I will only request that Chris A. comes out to our home in Ave Maria.

Maria U.

Excellent service. Explained what needed to be done and why. Explained my options. Showed me why the original unit could not be repaired. Left everything spotlessly clean.

John B.